Retainership Policy

The management expects that all terms of the retainership agreement are met to ensure immediate access to the plan. We have two retainership policies for different categories.

Family

The Clinic will require the following for Family Retainership agreement:

  1. Collect a retainership form from the Front Desk officer
  2. Complete and return the form to the Front Desk
  3. A minimum deposit of One Hundred Thousand Naira (N100,000.00) only
  4. Each patient will sign a receipt for services rendered (where applicable)
  5. Submit the form with Cash or Cheque in favour of Childcare & Wellness Clinics and get registered
  6. Account will be replenished when the balance is below Twenty Five Thousand Naira (N25,000.00) only.
  7. A monthly statement of account will be sent to the family representative/contact person, which will be accompanied by copies of beneficiaries treatment receipt
  8. The statement of account will be sent to you using either of the following – text messaging, email or phone call.
  9. All outstanding payments are due at the end of each month
  10. All outstanding payments must be made within seven (7) days afterwards.
  11. Separate deposit shall be made for bed and admissions
  12. Consultation fee is valid for eight (8) days
  13. In the event of discontinuity of services with the clinic, refund shall be made after all deductions from the deposit.
  14. Failure to meet with all the above will be considered a breach of contract and may result in discontinuity of services (by the 15th of the subsequent month), if reasonable explanation is not provided.

 

Govt. Agencies & Parastatals, Non-govenrmental Organizations (NGOs), and Corporate Organziations

The Clinic will require the following for this category of Retainers:

  1. Write a letter of intent
  2. Attach a list of beneficiaries (if available) or
  3. Provide corporate mandate for treating beneficiary(ies)
  4. The healthcare services covers out-patient and in-patient cares
  5. Each patient will sign a receipt for services rendered (where applicable)
  6. A monthly statement of account will be sent to the contact person, which will be accompanied by copies of beneficiaries treatment receipt
  7. All outstanding payments are due at the end of each month
  8. All payments must be made within seven (7) days afterwards, where necessary.
  9. Consultation fee is valid for eight (8) days
  10. In the event of discontinuity of services with the clinic, a letter must be written to the Clinic to notify it of your intention.
  11. Failure to meet with all the above will be considered a breach of contract and may result in discontinuity of services (by the 15th of the subsequent month), if reasonable explanation is not provided.